Shisha Briquettes And BBQ Briquettes

Frequently Asked Questions

Got questions about our premium shisha charcoal? Find quick answers here—covering product specs, burning time, eco-friendly features, custom packaging, and export support. Designed for distributors, café owners, and shisha lovers to make confident, hassle-free choices.

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Shisha Briquettes

To our valued customers worldwide, PT Helix Artha Nusantara extends its warmest appreciation for your trust. We are dedicated to providing you with clear, timely, and accurate information about our products. Should you have any questions or require further details, our team is always ready to assist you with professionalism and care.

We use 100% natural coconut shells sourced from Indonesia, processed without any chemical additives. Our briquettes also contain food-grade tapioca starch, natural mountain water with a pH of 5.7, and are produced under strict hygiene and sustainability standards.

Both types meet high-quality standards but differ in positioning and specific needs:

Super Premium

  • Ash Content: 1.9 – 2.2%

  • Ideal for customers looking for a balance between competitive pricing and consistent quality.

Platinum

  • Ash Content: 1.6 – 1.9%

  • Designed for luxury brands that prioritize the highest quality and consistent performance.

No. All our briquettes are:

  • 100% odorless

  • Chemical-free

  • Do not leave foreign tastes in the shisha

  • Safe for indoor use

  • Crack-resistant

Our briquettes burn for over 2 hours on average, with an ignition time of approximately 8–12 minutes, depending on the lighting method.

Yes, we hold several important export certifications:

  • ISO 9001:2015 – Global quality management

  • ROA – Accredited lab test results

  • SHT – Heat safety certificate

  • MSDS – Material safety data

  • Factory Audit – Verification of production facilities

General specifications:

  • Calorific value: 7,500 cal

  • Moisture: 6–8%

  • Fixed carbon: 75–80%

  • Volatile matter: 12–14%

  • Ignition time: 8–12 minutes

  • Combustion temperature: 650°C

  • Uniform shape and precise cutting

Yes, all briquettes produce ash, but at low levels:

  • Super Premium: 1.9 – 2.2%

  • Platinum: 1.6 – 1.9%
    The ash is white to light gray, fine, and easy to clean – perfect for lounges, cafés, and home use.

Absolutely. We offer OEM and white-label services. You can choose the shape, size, packaging design, and specifications based on your target market (terms apply).

We have exported to countries in the Middle East, Europe, North America, and Southeast Asia. Our experience ensures smooth and timely international shipping.

 

Standard packaging: 1 kg, 10 kg, with custom options available.
Minimum order quantity (MOQ) for export: Usually starts from one 20ft container (18–19 tons), but we are flexible for samples or small initial orders.

We offer free samples (1–2 kg) of our coconut charcoal briquettes. You only need to cover international courier fees (DHL, FedEx, etc.), allowing you to evaluate quality before placing a full container order.

Yes. We are open to discussions regarding exclusive distribution in certain regions with volume commitments and long-term strategies. We aim to innovate together with buyers for mutually beneficial, lasting cooperation.

 

Yes. We only use recycled coconut shells, not cutting down trees. Our production process is energy-efficient and chemical-free, offering a clean alternative to conventional coal or charcoal.

We implement a 5-step quality control process:

  1. Raw material selection – only mature, hard, and dry coconut shells are used

  2. Monitoring temperature and humidity during carbonization

  3. Physical and chemical checks during the molding and drying stages

  4. Burn tests, ash residue measurement, and shape durability inspection

  5. Hygienic packaging and final inspection by our certified QA team

Our charcoal plant is ISO 9001:2015 certified, covering all production technology and quality control processes.

*Each batch is routinely tested and fully documented.

Our product is specifically formulated for shisha (hookah) – extremely clean and flavorless. Technically, it can also be used for BBQ with indirect heat methods, as it contains no chemicals and remains stable under high temperatures.

 

We are open to annual or semi-annual contracts with fixed pricing, helping you maintain margins and business stability despite fluctuations in local raw material costs.

 

Yes, we provide all export documents according to the standards of the destination country:

  • Invoice & Packing List

  • Bill of Lading

  • Certificate of Origin (COO)

  • MSDS

  • Health Certificate (if required)

  • Form A / EUR.1 / FTA (if applicable for reduced import duties)

Cube size

  • 31x31x31 mm (36 pcs per 1 kg)
  • 28x28x28 mm (48 pcs per 1 kg)
  • 27x27x27 mm (56 pcs per 1 kg)
  • 26x26x26 mm (64 pcs per 1 kg)
  • 25x25x25 mm (72 pcs per 1 kg) – Most popular size
  • 22x22x22 mm (96 pcs per 1 kg)
  • 20x20x20 mm (120 pcs per 1 kg)

Finger size

  • 18×50 mm (72 pcs per 1 kg)
  • 18×35 mm (102 pcs per 1 kg)
  • 20×50 mm (64 pcs per 1 kg)
  • 20×35 mm (94 pcs per 1 kg)
  • 22×50 mm
  • 22×48 mm

Hexagonal size

  • 18×50 mm (72 pcs per 1 kg)
  • 18×35 mm (102 pcs per 1 kg)
  • 20×50 mm (64 pcs per 1 kg)
  • 20×35 mm (94 pcs per 1 kg)
  • 22×50 mm
  • 22×48 mm
  • custom size available

Slab / Flat / Brix size

  • 25x25x17 mm (108 pcs per 1 kg)
  • 22x22x15
  • 20x20x15 
  • custom size

Dome shape size

  • 18×50 mm
  • 18×35 mm
  • 20×50 mm
  • 20×35 mm
  • 22×50 mm
  • 22×48 mm
  • custom size available

Store in a dry, cool place, away from moisture and direct sunlight. Moisture can affect ignition. Our packaging includes plastic wrapping, silica gel, and sturdy cartons to ensure stability during international shipping.

 

We have worked with distributors from the UAE, Germany, Saudi Arabia, Turkey, and Australia. Testimonials and reference documents can be provided upon official request under NDA.

 

Yes, our export team can guide you with HS Code matching, customs compliance documentation, and recommend trusted local forwarders to make international business seamless.

 
  • 100% natural and food-grade

  • Low ash content for a clean smoking experience

  • Complete certifications for global markets

  • Stable shape and precise cutting (not easily broken)

  • Professional & flexible export services

Yes, we provide custom branding:

  • Your logo and design (we can provide free logo design if needed)

  • Packaging sizes (1kg, 10kg, etc.)

  • Full-color boxes with lamination, embossing, or foil stamping

  • Custom barcode & QR code

  • Export-friendly packaging with moisture protection

Our briquettes are hydraulically pressed and optimally dried to withstand shocks. For international shipments, we use anti-vibration packaging and offer inner pallet systems for bulk containers to minimize damage.

 

Absolutely. Exclusive partnerships are possible based on:

  • Monthly volume commitment

  • Marketing strategy

  • Distribution capability and market education
    Contact us to discuss proposals and the territory you are interested in.

  • 10 days for a 20ft container (18 tons)

  • 14 days for a 40ft container (25 tons)

  • Inner/outer box printing: 2–3 weeks

  • Packaging: 3–6 days

  • 20″ FCL ocean container: 17.5–20 tons

  • 40″ HQ FCL ocean container: 25–26 tons

  • Payment Term: T/T Bank Transfer

  • 50% down payment to start production

  • Balance payment 7 days before container loading

BBQ Briquettes

To our valued customers worldwide, PT Helix Artha Nusantara extends its warmest appreciation for your trust. We are dedicated to providing you with clear, timely, and accurate information about our products. Should you have any questions or require further details, our team is always ready to assist you with professionalism and care.

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